Financial Services Website Accessibility Compliance
Banks, credit unions, and fintech companies must make online banking, loan applications, and financial tools accessible to all users.
Legal Risk for Financial Services
Financial institutions face regulatory pressure from multiple directions including ADA, Section 508, and state-level banking regulations that mandate digital accessibility.
Common Accessibility Issues in Financial Services
Complex data tables without proper headers
Inaccessible document viewers for statements
CAPTCHA barriers on login forms
Time-limited sessions without extension options
Applicable Regulations
Check Your Financial Services Website Now
Free scan checks 100+ accessibility rules against WCAG 2.2 Level AA. Results in under 30 seconds.
Frequently Asked Questions
Is my financial services website required to be ADA compliant?
Yes. Under ADA Title III, financial services websites that serve the public are considered places of public accommodation and must be accessible to people with disabilities. Courts have consistently ruled that websites fall under ADA requirements.
What WCAG level should financial services websites target?
WCAG 2.2 Level AA is the standard referenced by most courts and regulatory bodies for financial services website accessibility. This covers criteria like text contrast, keyboard navigation, alt text, and form labels.
What happens if my financial services website isn't accessible?
Non-compliant financial services websites risk demand letters, lawsuits (averaging $50,000-$150,000 in settlements), DOJ investigations, and loss of customers who cannot use the site. Over 5,100 ADA website lawsuits were filed in 2025 alone.
How do I fix accessibility issues on my financial services website?
Start with an automated scan to identify machine-detectable issues, then prioritize critical and serious violations. Common fixes include adding alt text to images, ensuring sufficient color contrast, labeling form inputs, and enabling keyboard navigation. CompliaScan provides specific fix suggestions for each issue found.
Financial Services Accessibility by Location
City-specific compliance guides with local lawsuit statistics, state laws, and disability population data.